Artificial Intelligence & Analytics

Turn the data you already have into decisions, automation and foresight.

DecisionDataModel

Overview

Most organisations sit on years of transactions, logs, documents and customer interactions that never get used beyond a monthly report. We build the pipelines, models and interfaces that turn that data into something your team acts on every day: forecasts, risk scores, anomaly alerts and automated workflows.

Our approach is deliberately practical. We start from a business decision you need to make better or a process that costs too much, and work backwards to the simplest model that solves it. That means we will tell you when a rules engine or a well-built dashboard is the right answer and machine learning is not.

Everything we ship is built to be monitored, explained and retrained. Models drift, data changes and regulators ask questions, so we design for observability and auditability from day one rather than bolting it on later.

Typical first delivery

6-10 weeks

Model types

Classical ML, deep learning, LLMs

Deployment

Cloud, on-prem or hybrid

Governance

Explainable and auditable

Why it matters

Key Benefits

01

Faster, better-informed decisions

Replace gut-feel and lagging reports with forecasts and scores that update as new data arrives, so teams act before problems surface.

02

Lower operating cost

Automate repetitive review, triage and data-entry work so skilled people spend their time on exceptions and judgement calls.

03

Reduced risk and fraud loss

Detect unusual behaviour in real time and flag it with the reasons attached, so investigators can act quickly and confidently.

04

Explainable by design

Every prediction can be traced to the inputs that drove it, which matters for compliance, customer disputes and internal trust.

05

Built to keep improving

Monitoring, drift detection and scheduled retraining are part of the build, not an afterthought, so accuracy does not quietly decay.

06

Integrates with what you run today

Models are exposed through clean APIs and fit into your existing CRM, ERP, core banking or data warehouse rather than replacing them.

Capabilities

What We Build

Predictive Analytics

Demand, churn, default, revenue and maintenance forecasting built on your historical data, with confidence intervals so you know how much to trust each number.

Decision-Support Systems

Interfaces that put recommendations, supporting evidence and next-best actions in front of the people making the call, with human override always available.

Pattern Recognition

Clustering, segmentation and sequence analysis that surface structure in large datasets that no analyst would spot by eye.

Risk Assessment Engines

Credit, fraud, operational and counterparty risk scoring with transparent factors, thresholds and audit trails.

Smart Monitoring & Anomaly Detection

Continuous analysis of transactions, sensors and system metrics, alerting only when behaviour genuinely departs from normal.

Natural Language Processing

Classification, extraction, summarisation and search across contracts, support tickets, emails and reports.

Computer Vision

Document capture, ID verification, quality inspection and visual search using image and video models.

LLM & Agent Workflows

Retrieval-augmented assistants and task automation grounded in your own documents, with guardrails, evaluation and access control.

In practice

Use Cases

Banking & Payments

Fraud detection on payment flows

Score every transaction in milliseconds using behavioural and network features, routing only genuinely suspicious activity to analysts.

Subscription & Telecom

Customer churn prediction

Identify accounts likely to leave weeks in advance and recommend the retention action most likely to work.

Retail & Logistics

Demand forecasting and inventory

Forecast at SKU and location level to cut stock-outs and over-ordering.

Manufacturing & Energy

Predictive maintenance

Use sensor streams to predict equipment failure and schedule maintenance before downtime occurs.

Lending & Microfinance

Credit scoring for thin-file customers

Combine alternative data signals to extend credit responsibly to people traditional bureaus miss.

Operations & Customer Service

Document and support automation

Extract data from forms and invoices, and triage inbound support with suggested replies.

How We Work

  1. 1

    Discover

    Workshops with your stakeholders to define the decision or process to improve, the success metric, and what data exists and how clean it is.

  2. 2

    Prototype

    A fast proof of concept on real data to test whether the signal is there, before anyone commits to a full build.

  3. 3

    Build

    Production-grade data pipelines, feature stores, models and Go services with automated tests, versioning and security reviews.

  4. 4

    Deploy & integrate

    Rollout into your systems with staged release, shadow mode comparison and user training.

  5. 5

    Monitor & improve

    Dashboards for accuracy, drift and business impact, with scheduled retraining and ongoing tuning.

Technology We Use

Services & serving

GogRPCREST APIsONNX Runtime

Modelling

Pythonscikit-learnXGBoostPyTorchTensorFlow

Data & pipelines

PostgreSQLBigQuerySparkAirflowdbt

LLM & search

Claude APIVector databasesRAG pipelinesEvaluation harnesses

MLOps

MLflowDockerKubernetesCI/CDPrometheus & Grafana

What You Receive

  • Data audit and feasibility report
  • Trained, versioned models with documented performance
  • Production APIs and integration code
  • Monitoring dashboards and alerting
  • Model documentation and explainability reports
  • Team handover, training and runbooks

Ways to Work With Us

Discovery sprint

A fixed-scope, short engagement to assess data, define use cases and produce a prioritised roadmap.

Project delivery

End-to-end build of a defined solution, from prototype through to production deployment.

Ongoing partnership

We work alongside your team on an ongoing basis, building, tuning and supporting your AI systems.

Frequently Asked Questions

How much data do we need?

It depends on the problem. Many useful models need only thousands of well-labelled records, and some problems need no model at all. The discovery phase answers this with evidence rather than guesses.

Will our data leave our environment?

Not unless you want it to. We can build and deploy entirely inside your cloud account or on-premises, and we apply data minimisation and access controls throughout.

Can you explain why a model made a decision?

Yes. We use interpretable models where possible and attribution techniques where not, and we store the reasons alongside each prediction for audit.

What happens after launch?

We monitor accuracy and drift, retrain on a schedule, and can hand over operations to your team or continue supporting it.

Ready to Transform Your Business?

Get in touch with our team to discuss how artificial intelligence & analytics can benefit your organization.